About

About Jaik Balakumar

Jaik Balakumar is a Management and Technology Consultant based in Greater Chicago with over 20 years of experience, consistently earning top ratings within the Big Four consulting firms. Known for his strong work ethic, he has managed a diverse portfolio of projects, supporting sales/delivery across 50+ unique accounts, domestically and globally.

He streamlines and improves operations by analyzing processes, workforce dynamics, and IT environments. His expertise includes designing industry-leading solutions for providers (revenue cycle and clinical operations, patient care management), payers (enhanced administrative functions, especially in claims), and pharma (safety and risk management).

Driving Transformation in Healthcare

Acknowledged as a leader in enterprise architecture, Jaik has led global teams in creating numerous frameworks and methodologies, resulting in top industry rankings, including a #1 Forrester rating. He also developed population health frameworks that earned top KLASS/Vanguard ratings and has written white papers on enterprise architecture, particularly focusing on agile transformation.

Jaik spearheads high-impact initiatives integrating business and technology strategy, enterprise architecture, large-scale implementations, and data analytics to drive growth, modernize business processes, and incorporate the latest technology innovations. He is recognized as an innovative IT leader, developing business transformation strategies on both national and enterprise levels.

Jaik’s warm presence and ability to describe complex topics simply drive business and IT teams to work together efficiently to build innovative solutions. He implements detailed IT strategies and enterprise architecture techniques to spearhead complex business initiatives that support C-level executives.

Using a data-driven approach, Jaik excels in assessing the full technology stack—application, integration, data, security, and infrastructure—while championing customer-centered, outside-in design principles.

Transformative Leadership and Innovation

Throughout his career, Jaik has held pivotal roles within Big Four consulting, including leading integration efforts following a major acquisition. Notably, he led the enterprise architecture capability, where he was responsible for advancing the corporation’s methodologies, frameworks, and sales and delivery approaches.

Jaik’s leadership has been instrumental in major projects across sectors. He led the standardization of commercial and government operations for an $80B health insurance company and conducted high-level technology assessments for public sector initiatives. Jaik developed a population health technology strategy for one of the largest national healthcare providers and oversaw a global implementation for a leading pharmaceutical and life sciences company.

With Jack’s guidance, his numerous clients have developed comprehensive business and IT strategies, conducted assessments, and created enterprise roadmaps encompassing thousands of business capabilities, hundreds of enabling technologies, and more than 2,500 initiatives.